My Pixy Cam seems to have dead pixels

Added by Kyle Clinton 21 days ago

Hello,

I got my Pixy Cam a couple days ago and when I connected it to my computer for the first time I notice a dark spot in the field of view. I at first thought it was dust or dirt on lens but after thoroughly inspecting the lens it is clean. Any ideas or do I give a bad review and send it back. Also, I bought it on Amazon so not straight from manufacturer...

Thanks for any help you all can provide!

Kyle


Replies (1)

RE: My Pixy Cam seems to have dead pixels - Added by Edward Getz 21 days ago

Hello Kyle,
I'm sorry for the problem with the image. It's likely that a piece of dust is on the imaging surface. You can unscrew the lens completely to expose the imager (that's usually under the lens) and then use a q-tip to remove dust by rubbing the imaging surface with the (dry) q-tip. Let me know if you have any problems whatsoever.

Edward

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